Essential Questions to Ask Before Hiring a Roofer in 2024

Essential Questions to Ask Before Hiring a Roofer in 2024

When it comes to maintaining or improving your home, hiring the right professionals is crucial. One of the most critical decisions you’ll make as a homeowner is selecting a reliable roofer. Your roof is not just a mere part of your house; it’s a vital component that protects your home from the elements and contributes to its overall structural integrity. To ensure you make the best choice, here are some essential questions to ask before hiring a roofer in 2024. Roofers

1. Are You Licensed and Insured?


The first question you should ask any potential roofer is whether they are licensed. A license indicates that the roofer has met specific standards and qualifications set by local or state authorities. It assures you that the roofer has the necessary skills and knowledge to perform the job correctly.


Equally important is insurance. Ensure the roofer carries both liability insurance and worker’s compensation. Liability insurance protects you in case of property damage during the project, while worker’s compensation covers any injuries that occur on your property. Without these insurances, you could be held financially responsible for any accidents or damages.

2. Can You Provide References or Reviews?

A reputable roofer should have a list of satisfied clients willing to vouch for their work. Ask for references and follow up with them to get a firsthand account of their experience. Additionally, check online reviews on platforms like Google, Yelp, and the Better Business Bureau (BBB). Consistent positive feedback is a good indicator of reliability and quality workmanship.

3. What Is Your Experience with This Type of Roof?

Roofing materials and techniques can vary widely. It’s essential to hire a roofer experienced with the specific type of roof you have or want. Whether it’s asphalt shingles, metal roofing, tile, or a flat roof, ask about their experience and request to see examples of similar projects they’ve completed.

4. Can You Provide a Detailed Estimate?

Written Estimates

Always ask for a detailed, written estimate before any work begins. This estimate should include a breakdown of costs for materials, labor, and any other expenses. It should also outline the scope of work, project timeline, and payment schedule.

Hidden Costs

Be wary of vague estimates or contractors who refuse to provide one in writing. Transparent communication about costs will prevent misunderstandings and unexpected charges down the line.

5. Do You Offer Warranties?

Workmanship Warranty

A workmanship warranty covers issues related to the installation of the roof. Ask your roofer how long their workmanship warranty lasts and what it covers. A reputable roofer should stand behind their work with a warranty that spans several years.

Material Warranty

Additionally, inquire about the warranties on the roofing materials. Manufacturers often provide warranties on their products, but these warranties can vary significantly. Ensure you understand what is covered and for how long.

6. How Will You Protect My Property?

Roofing projects can be messy and disruptive. Ask how the roofer plans to protect your property, including your landscaping, driveway, and other areas surrounding your home. They should have a clear plan for cleanup and debris removal once the project is complete.

7. What Is Your Project Timeline?

Start and Completion Dates

Understanding the project timeline is crucial for planning and managing expectations. Ask when they can start the project and how long it will take to complete. Delays can happen, but a professional roofer should provide a realistic timeline and keep you updated on any changes.

Weather Contingencies

Since roofing work is weather-dependent, inquire about their contingency plans for bad weather. Knowing how they handle delays can help you better prepare for any interruptions.

8. Who Will Be Onsite Supervising the Project?

Project Management

Ask who will be supervising the project on a day-to-day basis. A reputable roofing company should have a project manager or foreman overseeing the work. This person will be your main point of contact and responsible for ensuring the project stays on track.

Crew Qualifications

It’s also important to know who will be performing the actual work. Ask about the crew’s experience and qualifications. A well-trained, experienced team is more likely to deliver quality results.

9. How Do You Handle Unexpected Issues?


Even the most well-planned roofing projects can encounter unexpected issues, such as discovering hidden damage. Ask how the roofer handles such situations. A professional roofer should communicate any problems immediately and provide solutions along with cost estimates.

Change Orders

Understanding their process for change orders (modifications to the original contract) will help you manage any additional costs or delays that may arise from unforeseen issues.

10. What Safety Measures Do You Take?

Safety is paramount in roofing. Ask about the safety protocols they have in place to protect both their workers and your property. This should include the use of safety gear, securing the worksite, and compliance with Occupational Safety and Health Administration (OSHA) regulations.

11. Can You Provide a Written Contract?

A written contract is essential to protect both you and the roofer. It should detail the scope of work, materials to be used, project timeline, payment schedule, and warranty information. Review the contract carefully and ensure all verbal agreements are included in writing. Never start work without a signed contract.

12. How Do You Handle Payments?

Payment Schedule

Discuss the payment terms upfront. A typical payment schedule may include a deposit, progress payments, and a final payment upon completion. Be cautious of contractors who demand full payment upfront.

Payment Methods

Ask about the accepted payment methods and any financing options available. Understanding the payment terms will help you budget for the project effectively.


Hiring a roofer is a significant investment, and asking the right questions is crucial to ensure you choose a qualified and trustworthy professional. By addressing these essential questions, you can make an informed decision and avoid potential pitfalls. Remember, a reliable roofer will appreciate your diligence and be happy to provide the information you need to feel confident in your choice.